Privacy Policy

by admin

Privacy Policy for UrusLesen.com

Effective Date: 10 March 2023

At UrusLesen.com, your privacy is very important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website and use our services. By accessing or using our site, you agree to this policy.

1. Information We Collect

When you engage with UrusLesen.com, we may collect the following types of personal information:

  • Full Name
  • Identification Number (e.g., IC/Passport)
  • Company Name (if applicable)
  • Email Address
  • Phone Number
  • Mailing Address
  • Documents related to CIDB applications or renewals (e.g., contractor license, green card)
  • Payment details (if applicable)

We may also collect non-personally identifiable information such as your browser type, IP address, and pages visited, via tools like Google Analytics.

2. How We Use Your Information

The information you provide is used to:

  • Facilitate your CIDB-related applications and renewals.
  • Communicate with you regarding your application or our services.
  • Improve our website and customer experience.
  • Respond to customer inquiries and support requests.
  • Comply with regulatory and legal requirements.

We will not sell, rent, or lease your personal data to third parties.

3. Data Protection and Storage

We implement appropriate technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, or unauthorized access.

All personal data is stored securely and only accessed by authorized personnel for the purpose of fulfilling your service requests.

4. Disclosure of Information

Your personal information may be shared with:

  • Relevant government agencies (e.g., CIDB Malaysia) to process your applications.
  • Trusted third-party service providers assisting in application processing or website operations, under strict confidentiality obligations.
  • Authorities or legal bodies, when required by law or to protect our rights.

5. Cookies & Tracking Tools

UrusLesen.com uses cookies and tools like Google Analytics to track website usage. These tools help us understand user behavior and improve site performance. You can manage cookie preferences via your browser settings.

6. Your Rights

You have the right to:

  • Access or correct your personal information.
  • Request deletion of your data (subject to regulatory requirements).
  • Withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact us at:
📧 [email protected]
📞 010-5034363

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these external sites.

8. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. All updates will be posted on this page with a revised “Effective Date.”

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, you may contact us at:

UrusLesen.com
No 46, Jalan Semilang 1, Taman Seri Putera,
42700, Banting, Selangor.
📧 [email protected]
📞 03-31878882 / 010-5034363